COVID-19 FAQs

Are you open? Lead time? 

We are accepting orders for all items for invitation only contactless pick up.

The estimated lead time is 4-12 weeks on all orders, except when items are advertised as "in stock". 

Ability to add item to cart does not guarantee item is in stock, we do not update stock item by item. 

Responses to inquiries currently take up to 2 weeks. We focusing all energy on processing and updating orders.

Refunds possible? 

No refunds, cancellations, or returns. Store credit only for all orders. Carefully review our policies prior to ordering.

We are making major commitments on raw materials and equipment based on daily orders and are unable to cancel orders once placed.