- We ship via UPS, Fedex, and Freight.
- All orders shipped LTL do not include a lift gate. Orders must be hand unloaded by clients. Lift gates must be requested at additional cost.
- Shipping time frames range from 2-8 weeks on a case by case process for manufacturing time. Shipping lead times range from 2-10 business days. All orders ship from our California warehouses. We do our best to work with our clients to meet their specific needs in terms of time frame. Please contact us with your needs and we will do our best to accommodate you.
- You may return most new, unopened items sold and fulfilled by The Fitness Armory within 21 days of receipt for a full refund, less shipping and handling. We’ll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging. A 30% restocking fee will be charged for any item returned. Returns will not be accepted after 21 days of customer receipt. Exchanges will need to be sent back to The Fitness Armory at the customers expense. If the error is on behalf of The Fitness Armory, then The Fitness Armory will cover the shipping cost. Special order or custom color items cannot be returned.
- All products are covered by standard manufacturer warranty for 30 days unless otherwise stated. This includes design and construction flaws only. It does not cover instances of misuse or abuse of equipment. For warranty questions, please contact firstname.lastname@example.org. We will always do our best to resolve the problem as customer satisfaction is very important to us!
- We accept Visa, Mastercard, American Express and payments via Paypal. We also accept checks for orders placed in advance. Items will not ship until check clears.
Privacy & Security
- The Fitness Armory, Inc. is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We may also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items
- Wholesale accounts are welcome. Please submit request to become a dealer of ETE products to Info@TheFitnessArmory.com